You are responsible for providing an accurate and complete shipping address including:
Company Name (if applicable)
Street Number and Street Name
Floor, Suite or Apartment Number (if applicable)
For incorrect addresses you will be billed an additional $15.
If we are out of a particular product, we will substitute for another item that is equal to or greater in value.
Deliveries to Hospitals/Hotels:
Hospital Deliveries: Unless you are absolutely certain that the recipient will still be in the hospital when your gift arrives, consider having the gift shipped to recipient's home address. Should you elect to ship to a hospital address, please be advised that we assume no responsibility for gifts becoming lost or misplaced within hospitals, or a gift arriving after a patient has been checked out. If the person has already been discharged there will be an additional pick up fee of $15.
Unless you are absolutely certain that the recipient will still be in the hotel when your gift arrives, consider having the gift shipped to recipient's home address. Should you elect to ship to a hotel address, please be advised that we assume no responsibility for gifts becoming lost or misplaced, failure of hotel staff to deliver the gift to the guest, or a gift arriving after a guest has checked out.
Ground Shipping/Delivery Times:
Shipping and handling fees for each gift basket ordered going by ground delivery is free in the continental United States when orders exceed $100.00 All baskets orders under $100.00 is priced accordingly. Three day, Two day, overnight gifts have additional shipping fees and are listed next to each basket. We use different methods of shipping in order to keep prices down. When cost effective, we will use USPS. You cannot specify a specific time of day for your basket to be delivered. FedEx and UPS delivers all day long and there is no way of knowing when they will be in a specific neighborhood. FedEx and UPS drivers do not call ahead of time to let you know when delivery will be made.
All orders placed over the weekends or holidays will be shipped the next business day. All orders placed Monday through Friday will ship out same day if placed by 2pm est otherwise it will be shipped next business day. For Federal Express home delivery baskets are delivered Tuesday through Saturday. We have several locations nationwide and will pick the order based upon availability and proximity to the recipient. If ordering alcohol adult signature is required.
Deliveries that contain alcohol require an adult signature. A doorman. employee of a hotel or office can sign for your gift if they are over 21. If your gift is delivered via FedEx or UPS and recipient is not home to sign for it we can not cancel your order.
FedEx and UPS will make 3 attempts to deliver a gift. Recipient can also make arrangements with the closest FedEx or UPS facility to hold package for pickup. If your gift is returned back to us and you wish to cancel your order a $20 fee is required. YOU CANNOT SPECIFY TIME OF DAY FOR YOUR PACKAGE. FEDEX AND UPS drivers also do not call recipient to make arrangements ahead of time. If you know someone won't be home it might be a good idea to send to recipient's place of work. UPS sometimes leaves packages in a UPS access facility if someone is not available to sign for it to make it more convenient.
We make every effort to guarantee total satisfaction. On the rare occasion that a gourmet food item or specialty container is out of stock OR due to warm weather conditions, be assured that your gift recipient will receive a similar item of equal or greater value.
FUTURE DELIVERY DATES
We make every effort to have your gift delivered on the date you request.
During the holiday season we make every attempt to deliver your gifts on the date that you request. If you are adding an item to your basket or customizing it in any way this can delay delivery. During the height of the season UPS and FedEx are doing their best to get boxes delivered on time and we cannot be held responsible for delays in boxes reaching recipient late.
Soo Many Baskets accepts all Major Credit Cards.
Any basket shown can be customized to fit your specific needs, just call 631-544-0613
We can hand deliver gift baskets to most zip codes on Long Island, Queens, Brooklyn and Manhattan for an additional $35. Your online order needs to be in by 10am est for same day delivery. Additional stops are extra. If the recipient is not available to accept the basket and another person has not been authorized to sign for the package it will be returned to our location and another delivery fee will be applied in order for it to be redelivered. We need a contact phone number to call recipient to ensure someone will be home to sign for the gift. If it is going to a private residence or building where there is no doorman and we do not have confirmation someone will be available to sign for it we will not be able to have it delivered on that day. If it is going to a doorman building, hotel or office it will be left wherever that venue directs messenger to leave gift. At that point it is up to the person signing for it ensure that the recipient receives it in a timely fashion. If your order contains alcohol it must be signed for by an adult over the age of 21.
When hand deliveries are going to hotels please put the name that the reservation is under. Most hotels will not accept packages when they do not have the person registered there.
Gift Certificates are non-refundable
Currently we are not delivering out of the United States.
We do not ship to PO Boxes.
We don't refund any perishable items such as macarons.