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  • CALL US ON 631-544-0613
  • Gift Certificates

Ordering Information

 

ORDERING INFORMATION :
You are responsible for providing an accurate and complete shipping address including: 
Recipients Name(s)
Company Name (if applicable)
Street Number and Street Name
Floor, Suite or Apartment Number (if applicable)
City, State
Zip Code
Phone Number
For incorrect addresses you will be billed an additional $15.
 
Substitution Policy:
 
If we are out of a particular product, we will substitute for another item that is equal to or greater in value.  During warm weather seasons, we will not ship chocolate products.
 
Deliveries to Hospitals/Hotels:
 
Hospital Deliveries:  Unless you are absolutely certain that the recipient will still be in the hospital when your gift arrives, consider having the gift shipped to recipient's home address.  Should you elect to ship to a hospital address, please be advised that we assume no responsibility for gifts becoming lost or misplaced within hospitals, or a gift arriving after a patient has been checked out.  If the person has already been discharged there will be an additional pick up fee of $15.
 
Hotel Deliveries:
 
Unless you are absolutely certain that the recipient will still be in the hotel when your gift arrives, consider having the gift shipped to recipient's home address.  Should you elect to ship to a hotel address, please be advised that we assume no responsibility for gifts becoming lost or misplaced, failure of hotel staff to deliver the gift to the guest, or a gift arriving after a guest has checked out.
 
Ground Shipping/Delivery Times:
 
Shipping and handling fees for each gift basket ordered going by ground delivery is free in the continental United States when orders exceed $75.00  All baskets orders under $75.00 is priced accordingly.  Two day, overnight and baskets going to Canada, Hawaii and Alaska have additional shipping fees and are listed next to each basket.  We use different methods of shipping in order to keep prices down. When cost effective, we will use USPS.   You cannot specify a specific time of day for your basket to be delivered. FedEx delivers all day long and there is no way of knowing when they will be in a specific neighborhood.
 
All orders placed over the weekends or holidays will be shipped the next business day. All orders placed Monday through Friday will ship out same day if placed by 3pm est otherwise it will be shipped next business day. For Federal Express home delivery baskets are delivered Tuesday through Saturday. We have several locations nationwide and will pick the order based upon availability and proximity to the recipient.  If ordering alcohol adult signature is required.
 
 
FORTUNE COOKIES
 
These items ship from California.  Products go out the same day if ordered by Noon EST. There is no hand delivery on fortune cookies.
 
Payment Options
 
Soo Many Baskets accepts all Major Credit Cards.
 
Custom Orders
 
Any basket shown can be customized to fit your specific needs, just call 631-544-0613
 
Hand Deliveries
 
We can hand deliver gift baskets to Long Island, Queens, Brooklyn and Manhattan for $25.95 Mondays through Fridays.  Additional stops are extra.  If the recipient is not available to accept the basket and another person has not been authorized to sign for the package it will be returned to our location and another delivery fee will be applied in order for it to be redelivered. We do our best to get your gift basket delivered the next business day.  During the holiday season allow up to 2 business days for baskets to be hand delivered. If we are delivering a gift basket to a building that has a doorman please put that in the special instruction part of the order form.  Orders need to be scheduled in advance so we can call the recipient and make arrangements that someone will be there to sign for the basket. If you need to schedule a basket a specific day you must request that in the special instructions part of the order form. Hand deliveries need to be placed by 9am est.
 
INTERNATIONAL DELIVERIES
 
We ship gift baskets internationally, however you will have to supply us with the entire shipping address in order to give you shipping options and rates.  You can email us at soomanybaskets@aol.com to inquire. We do not ship wine or champagne overseas or to Canada.  
 
PO BOXES
 
We ship to PO Boxes though USPS.
 
RETURNS
 
If for any reason you are unhappy with the product you received or it is damaged due to shipping please use our contact us order form and let us know the problem within 3 days of receipt. We will do everything possible to recify the problem until you are pleased with the outcome.

 

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